What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit — name, contact information, and any payment identifiers linked to your bKash, Nagad or Rocket wallet. We use this to verify your account, process deposits and withdrawals, and keep your wallet activity traceable
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in case of a dispute. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual activity and maintain account security. Cookies help us remember your preferences across sessions, including your preferred payment method and language setting. We
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do not collect more than we need. Payment transaction records are retained for the period required under applicable financial rules; account data is held while your account remains active and for a reasonable period after closure, subject to any legal obligations that apply in your eligible
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region. If you use Rocket for withdrawals, the transaction reference number is stored on our side only for reconciliation purposes — it is not shared with unrelated third parties. Any third-party service providers we work with, such as payment processors, are bound by data-handling agreements that
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restrict how they use your information. Your use of this platform and the data processing described here is subject to the laws applicable in your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.